About Us

IN A NUTSHELL ABOUT US

We provide faster internet service for home and corporate users according to the need of customer’s aspiration. We are always one step ahead in this competitive field. Combined Net Service has been one of the leading internet service provider in Mirpur.

RESEARCH & DEVELOPMENT

Excellent customer support & service has made us one of the most reliable ISPs in the city. We have 24/7 customer support, IT experts, high-end technologies etc.

EXPERIENCE & PROFESSIONALS

Combined Net Service is internet service providers in Mirpur Dhaka. We have 3 years experience in this field and we ensure quality customer service

Technical Strengths

• Fiber Optic Last Mile Connectivity
• Truly dedicated bandwidth, ranging from 1 Mbps to 1 Gbps
• Assurance of Network availability up to 99.9%
• Physical redundant path
• Maximum coverage anywhere in the city and surrounding area
• Internet backup through multiple ITCs and multi homing network with auto switchover on link failure
• Multiple NOCs with redundant backbones
• 24X7X365 Support service
• Friendly customer care department trained to handle your issues with utmost care
• State of the art Hardware, Equipments and Data Center
• Long power backup, three layer of power backup
• Disaster recovery plan

Customer Service Strengths

• Proactive 24x7 network and link monitoring
• Decentralized support teams for faster action
• Automated ticketing system for flawless support
• Prompt field support (approximately 2 hour in city during office hour)
• Maximum coverage anywhere in the city and surrounding area
• Skilled resources having expertise in different platform
• Monthly network performance report
• Customizable solutions specific to customer needs
• Guaranteed bandwidth and link uptime as per SLA
• 24x7 onsite and offsite supports round the year
• Distributed support teams at major areas

Network Monitoring Systems

• MRTG
• Cacti